FAQ

Frequently Asked Questions (FAQs)

1. What products do you sell?

We offer a wide range of products including:

  • Toys for kids (fun, safe, and age-appropriate)

  • Kitchen accessories for everyday use

  • Watches for men and women — stylish and premium

2. How can I place an order?

You can place your order directly through our website or by contacting us via WhatsApp. Simply add your desired items to cart, proceed to checkout, and fill in your delivery details.

3. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across Pakistan. You only pay when the product is delivered to your doorstep.

4. How long does delivery take?

Delivery usually takes:

  • 3–5 working days in major cities

  • 5–7 working days in remote areas

5. Can I return or exchange a product?

Yes. We accept returns and exchanges within 3 days of delivery for eligible items. Please read our Return & Refund Policy for full details.

6. Is my personal information safe?

Absolutely. Your data is secure and never shared with third parties. You can review our Privacy Policy for more information.

7. How can I contact customer support?

You can reach us via:
📧 digitaldukkan8@gmail.com
📱 WhatsApp: [+923286245580]
We usually respond within 24 hours.