Shipping Policy

Shipping Policy

Thank you for shopping at Digital Dukan. We aim to deliver your orders quickly and safely across Pakistan.

1. Delivery Time

We usually deliver orders within:

  • 3 to 5 working days for major cities

  • 5 to 7 working days for remote or out-of-service areas

Please note: Delivery times may vary due to weather, holidays, or courier delays.

2. Shipping Charges

  • Standard shipping is FREE on orders above a certain amount (as per promotion).

  • For smaller orders, a flat delivery fee may apply (shown at checkout).

3. Order Processing

  • All orders are processed within 24–48 hours after confirmation.

  • You will receive a tracking number once your order is shipped.

4. Delivery Partners

We work with trusted courier services to ensure secure and timely delivery across Pakistan.

5. Cash on Delivery (COD)

We offer Cash on Delivery in most areas. Please make sure someone is available to receive and pay for the order at the provided address.

6. Undelivered Packages

If a package is returned to us due to incorrect address, failed delivery attempts, or customer refusal, we will contact you to reschedule delivery. Shipping charges may apply again.

7. Need Help?

For any questions about your order or shipping, please contact us at:
📧 digitaldukkan8@gmail.com
📱 WhatsApp: [+923286245580]